Supporting the mental health of students as they navigate their college years is a critical part of Randolph-Macon’s mission. The Center for Counseling Services strives to foster the holistic development of students in the Randolph-Macon community and seeks to be a bridge between the theoretical world of academia and the psycho-social life of students beyond the classroom. The Center offers free in-person counseling as well as an online teletherapy option with licensed mental health counselors. In addition, our Wellness Advisors are nationally certified peer educators who provide one-to-one peer consultation.

  • Visit: Pannill House; 206 E. Patrick Street
  • Hours: Monday – Friday, 8:30 a.m. – 5 p.m. (Closed 12-1 p.m. for lunch)
  • Call: (804) 752-7270 / Fax: (804) 752-4723

Counseling Services Available


All appointments are confidential and available to enrolled students at no cost. We do not bill insurance. To book, call Counseling Services at (804) 752-7270 or email.

To prepare for your appointment, please complete the Appointment Questionnaire Monday – Thursday 7 a.m. – 4:30 p.m.; Friday 7 a.m. – 3:30 p.m. to start the process before your on-campus appointment.

Please Note: Students should not pursue services at Counseling Services for the sole purpose of obtaining a letter of support for missing classes or for a medical withdrawal from classes. Counseling Services does not provide letters at the time of an initial consultation and cannot provide documentation regarding a student’s mental health without a history of services at Counseling Services during the specified time-period. If necessary, students are encouraged to seek letters of support from professionals directly involved in their care such as past or present psychological/psychiatric providers, or medical health providers.

Emotional Support Animal (ESA) policy: It is against the Code of Ethics of the American Counseling Association (ACA) for a counselor to recommend the use of an ESA “unless the counselor has specialized training and experience in working with human-animal bond in counseling such as would be outlined in the ACA AAT-C Competencies for Emotional Support Animals (ESAs) due to the potential risks involved for clients, the public, the counselor, and the animal.” None of the RMC counselors have this specialized training and, therefore, will not advocate for a student to obtain an ESA.

Meet the team Counseling Services

Beth Schubert headshot

Beth Schubert

Director of Counseling Services

Chantelle Bernard Headshot

Chantelle Bernard

Assistant Director of Counseling Services

Keith Cartwright standing in front of a fountain.

Keith Cartwright

Coordinator of Alcohol and Other Drug Prevention

Shilpa Jaggi Headshot

Shilpa Jaggi


Wendy Simpson Headshot

Wendy Simpson

Coordinator of Counseling Services