Counseling Services Available

Counseling Services is currently closed for the summer.  Emails and voicemails may not be routinely checked during that time.  We will begin scheduling in-person appointments for fall semester starting August 31st.  At that time, students may call (804) 752-7270 or email CounselingServices@rmc.edu to make appointments for the first week of classes.

During the summer months, currently enrolled R-MC students (meaning students who were enrolled in spring semester and are currently enrolled for either summer and/or fall semester) are eligible to use Uwill teletherapy at no cost to them. 

For mental health emergencies:

  • Call UHelp 24/7 crisis line at (833) 646-1526.   
  • Call Campus Safety at (804) 752-4710.   
  • Call the Hanover Community Services Board 24/7 mental health crisis line at (804) 365-4200. 
  • Call 988 or go to the nearest emergency room.

Appointments

All appointments are confidential and available to enrolled students at no cost. We do not bill insurance. To book, call Counseling Services at (804) 752-7270 or email.

To request an appointment, please complete the New Appointment Request Form (Please note: The form requires a password and is only available on Monday – Thursday 8:30 am – 4:00 pm and Friday 8:30 am – 3:30 pm). Alternatively, you may call Counseling Services directly at (804) 752-7270 or you may send an email outlining your counseling needs. All appointments are confidential and available to enrolled students at no cost. We do not bill insurance.

Please Note: Students should not pursue services at Counseling Services for the sole purpose of obtaining a letter of support for missing classes or for a medical withdrawal from classes. Counseling Services does not provide letters at the time of an initial consultation and cannot provide documentation regarding a student’s mental health without a history of services at Counseling Services during the specified time-period. If necessary, students are encouraged to seek letters of support from professionals directly involved in their care such as past or present psychological/psychiatric providers, or medical health providers.

Emotional Support Animal (ESA) policy: It is against the Code of Ethics of the American Counseling Association (ACA) for a counselor to recommend the use of an ESA “unless the counselor has specialized training and experience in working with human-animal bond in counseling such as would be outlined in the ACA AAT-C Competencies for Emotional Support Animals (ESAs) due to the potential risks involved for clients, the public, the counselor, and the animal.” None of the RMC counselors have this specialized training and, therefore, will not advocate for a student to obtain an ESA.

Meet the team Counseling Services

Chantelle Bernard

Chantelle Stroffolino, LPC

Director of Counseling Services

Education

  • Ed.D., Community Care and Counseling, Marriage and Family Therapy, Liberty University
  • Ed.S., Curriculum and Instruction, Liberty University
  • M.A., Human Services, Marriage and Family Therapy, Liberty University
  • B.A., Psychology, University of North Carolina-Charlotte

Phone: (804) 752-7270
Email: ChantelleStroffolino@rmc.edu

Shilpa Jaggi Headshot

Shilpa Jaggi, LCSW

Assistant Director of Counseling Services

Education

  • M.S.W., Social Work, University of North Carolina at Chapel Hill
  • B.A., Biology, University of North Carolina at Chapel Hill

Email: ShilpaJaggi@rmc.edu

Amber Livingston

Amber Livingston, LPC

Counselor

Education

  • Ph.D., Counselor Education and Supervision, Virginia Commonwealth University
  • M.Ed., Counselor Education, Virginia Commonwealth University
  • B.A., Psychology, University of North Carolina at Wilmington

Email: AmberLivingston@rmc.edu

Wendy Simpson Headshot

Wendy Simpson

Coordinator of Counseling Services