Information Technology Services supports the campus infrastructure for networking and connectivity. For support:
- Email: helpline@rmc.edu
- Call: (804) 752-8500
- In-person appointments are available (see Help Desk hours below)
Information Technology Services (ITS) provides a wide variety of services to further the educational mission of Randolph-Macon College. The mission and goals specify the purpose of the department in relation to the overall mission of the college.
Continuously explore new technology and opportunities to enhance the educational environment by providing secure, reliable, integrated and innovative technology solutions to advance educational and administrative excellence.
The ITS staff provides reliable and robust infrastructure in support of computing and electronic information access. To facilitate effective and efficient use of computer and information technology, ITS delivers appropriate training, consulting and support services. To anticipate and respond to the evolving needs of the campus community, ITS evaluates, implements, and promotes promising technologies.
The ITS main office is located at 302 England Street, which is home to the ITS Computer Repair Lab and ITS Service Desk. We also maintain a satellite location in the McGraw-Page Library. Visit us for computer repairs, questions, password help, and software installation and repair.
Jackets Mobile is Randolph-Macon College’s app for all things Yellow Jackets. From tracking your laundry to contacting ITS, this app is available for all students, faculty, staff, and the greater YJ Community!
The Get Connected Team is a group of students to look for during Student Move-In. This group of individuals are trained by ITS and is ready to help you get your devices set up on the RMC and RMC Connect Networks. Watch out for our “Blue Shirts” – we’re here to help smooth your transition in your home away from home!
Chief Information Officer & Director of ITS
Phone: (804) 752-7263
Email: AngusMcQueen@rmc.edu
Service Desk Engineer
Phone: (804) 752-3751
Email: DerickEdwards@rmc.edu
Service Desk Lead
Phone: (804) 752-4719
Email: ChristinePimblett@rmc.edu
Systems Engineer Lead – Technology Services
Phone: (804) 752-3730
Email: brendadavis@rmc.edu
Systems Engineer – Technology Services
Phone: (804) 752-7251
Email: WHovey@rmc.edu
Systems Engineer – Technology Services
Phone: (804) 752-1409
Email: JoeyPoint@rmc.edu
Senior Systems Analyst
Phone: (804) 752-7239
Email: DianeColquitt@rmc.edu
Applications Systems Lead
Phone: (804) 752-3106
Email: WendyGilbert@rmc.edu
IT Manager – Infrastructure Services
Phone: (804) 752-8674
Email: AlanGoodman@rmc.edu
Systems Engineer-Email & Directory Services
Phone: (804) 752-7349
Email: JennGurnsey@rmc.edu
Systems Engineer – Network & Technology Services
Phone: (804) 752-3741
Email: jhunt@rmc.edu