portal

log-in to disability services online (DSO)

Use your RMC credentials to log-in to the DSO. Please include “@go.rmc.edu” when entering your username.

requesting accommodations each semester

Currently enrolled students who have previously followed the eligibility process and are registered with the Office of Disability Services (DS) must request services each semester they are enrolled and wish to utilize accommodations; this action is completed by submitting the accommodation request form in the DSO. Students are strongly encouraged to meet with their instructors at the beginning of each semester to discuss the implementation of their accommodations in each of their courses.

Requesting Assessment Proctoring By Disability Services

Currently enrolled students who are registered with DS and have been approved for assessment accommodations may complete the requesting assessment proctoring form in the DSO to request assessment proctoring in the Higgins Academic Center (HAC). Please note one full week’s notice is required when scheduling tests in the HAC (two weeks for final exams). Certain steps are also required by faculty before assessments can be proctored by DS. Students should discuss the implementation of their assessment accommodations with their faculty members to ensure all steps are completed and their request for assessment proctoring can be fulfilled. 

other features in dso

Currently enrolled students who are registered with DS can also log-in to the DSO to access the following:

  • To view which accommodations have been approved by Disability Services.
  • To download a PDF copy of your Letters of Accommodation after your Letters of Accommodation are emailed to your instructors.
  • To activate the text messaging feature to receive reminders about their upcoming meetings with Disability Services staff.
  • To sign a Release of Information.
  • To view copies of the agreements they completed regarding specific accommodations.

Appeals Process

A student may appeal the decision of the Director of Disability Services regarding his/her request for auxiliary aid or services, academic adjustment, accommodation or disability determination.

Intention to appeal a decision of the Director of Disability Services must be filed in writing within seven (7) calendar days after the announcement of the decision. The student may request in writing an appellate review of the decision by the Associate Dean for Student Support or his/her designee. The request must include a brief statement of the grounds for appeal which should substantiate one of these two criteria:

  1. There was substantial failure by the Director of Disability Services to comply with these procedures so as to deny a fair review of the student’s request.
  2. The decision of the Director of Disability Services was not supported by the evidence.

The appellate review will be based on the information and materials in the case file, the findings and recommendations of the Director of Disability Services, and the student’s written request for an appellate review. The Associate Dean for Student Support may affirm, modify, or reverse the decision of the Director of Disability Services, or at his/her discretion, refer the matter to the Director of Disability Services for further review and decision. The Associate Dean for Student Support shall notify the student in writing of his/her decision within fifteen (15) calendar days after the appeal is filed. The decision of the Associate Dean for Student Support shall be final and not subject to further review.

If you feel as though you have been discriminated against because of disability, please refer to the University’s process for filing anti-discrimination complaints. Or, you may contact the Office for Civil Rights (OCR) in the U.S. Department of Education. OCR is responsible for enforcing Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act.