As a parent you want to be there for your student, but remember that there are two sides of the story and that the best thing you can do for your student is to let them handle their own issues and gain those skills. Your student is typically between 18 - 22 years old and College is a great place for them to gain mediation and communication skills that they will use in the workforce. Listen to your student’s side, but don’t forget that there is another roommate involved who has their own side of the story. Usually the truth is found somewhere between the two biases of the story. The Office of Residence Life and Housing is not able to give out specific information to parents because your students are protected by the Federal Educational Right to Privacy Act as soon as they become college students.
These are the benefits and skills that your student will gain if you allow your student to work out their own roommate/community issues:
Here are some helpful questions for parents to ask when your student calls about a roommate conflict:
Possible Roommate Issues:
Student's RoleRAs Role